Adobe Professional Services and Enterprise Partner

As an Adobe Enterprise Solutions partner since 2006, iFathom has gained extensive experience in the design, development and implementation of Adobe Experience Manager (AEM) Enterprise Solutions.

Professional Services

Over the years iFathom has undertaken many technological endeavours using AEM technology for its clients. Public and private sector clients have included: Health Canada, Canadian Food Inspection Agency, Employment and Social Development Canada, Canada Revenue Agency, Heritage Canada, Agriculture Canada, RCMP, Public Health Agency of Canada (PHAC), Immigration, Refugees, and Citizenship Canada (IRCC), Federation of Canadian Municipalities (FCM), Department of Fisheries and Oceans (DFO), SixTech (acquired by IMP Solutions), the CIT Group, and Twin Technologies Inc.

Adobe Experience Manager

Bring your content management system (CMS) and digital asset management (DAM) together in one place.

Design, connect, deliver, and manage customer experiences across diverse channels and devices.

Adobe Analytics

A leader in digital marketing analytics, this tool will help you integrate data from virtually any channel, including web, mobile, video, IoT, app, social, and more.

That data can then be analyzed in real time to understand your customers on a whole new level.

Adobe Target

A Leader in experience optimization platforms, Adobe Target is a personalization solution that makes it easy to identify your best content through easy-to-execute tests.

Integrate with Analytics & create reports that can be used for making marketing offers, personalization and UX testing.

Adobe Campaign

A set of solutions that help you personalize and deliver campaigns across all your online and offline channels.

Manage your campaign by managing your data and monitoring the performance of your cross-channel campaigns from one place.

AEM Forms

Whether you start with a scanned paper form or a simple form made in Microsoft Word, Excel, or another application, we can help turn it into an intelligent fillable PDF form.

Enhance formatting, calculations, or validations in your forms.  Assign actions to buttons and collect signatures.  Integrate forms in your organizational workflows and electronically gather/process form data from/to your information systems.

Our methodology

We utilize industry standard, proven methodologies to execute the projects entrusted to us by our customers. We follow a three (3) step project cycle:

Business Case Development

Using best-practices techniques, we evaluate the customers’ current processes, measure against benchmarks, and model a future state with a targeted ROI.

Pilot Project

After the customer has evaluated the business case, we will do a pilot project to ensure that the assumptions made in the business were correct and that the expected results are attainable and sustainable within the customers’ environment.

Implementation

Implementation will encompass the capital and operating costs of the proposed solution in conjunction with the customers’ business reality. Throughout this phase we make recommendations with the appropriate caveats for the lifecycle and eventual retirement or upgrade plan.